Privacy Policy

1. Data Controller

Digital Reach Online Ltd (Company No. 07025552) is the data controller responsible for your personal data. We are registered in England and Wales with our registered address at iDeliverd #9019, 2 Lansdowne Rd, Croydon, London, CR9 2ER, United Kingdom.

If you have any questions about this privacy policy or how we handle your data, you can contact us at info@digitalreach.online.

2. What Data We Collect

We may collect and process the following categories of personal data:

• Identity data: your name, job title, and company name.
• Contact data: your email address, postal address, and telephone number.
• Technical data: IP address, browser type and version, operating system, time zone, and other technology identifiers on the devices you use to access our website.
• Usage data: information about how you use our website, including pages visited, time spent, and navigation paths.
• Communications data: any information you provide when you correspond with us by email or through our website.

3. How We Collect Your Data

We collect personal data through the following means:

• Direct interactions: when you contact us by email, complete a form, or otherwise provide your details to us.
• Automated technologies: as you interact with our website, we may automatically collect technical and usage data through cookies, server logs, and similar technologies.
• Third parties: we may receive personal data from analytics providers, advertising networks, and search information providers.

4. How We Use Your Data

We will only use your personal data when the law allows us to. The most common legal bases under UK GDPR on which we process personal data are:

• Contractual necessity: where processing is necessary to perform a contract with you, or to take steps at your request before entering into a contract.
• Legitimate interests: where processing is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. Our legitimate interests include operating and improving our business, marketing our services, and maintaining the security of our website and systems.
• Consent: where you have given clear consent for us to process your personal data for a specific purpose, such as receiving marketing communications.
• Legal obligation: where processing is necessary for us to comply with a legal obligation.

5. Cookies

Our website may use cookies and similar tracking technologies to distinguish you from other users and to provide a better browsing experience. Cookies are small text files placed on your device by websites you visit.

We may use the following types of cookies:

• Strictly necessary cookies: required for the operation of our website.
• Analytical/performance cookies: allow us to recognise and count visitors and understand how visitors move around the website.
• Functionality cookies: used to recognise you when you return to our website and to personalise content.

You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of this website may become inaccessible or not function properly.

6. Data Sharing

We may share your personal data with the following categories of recipients:

• Service providers: third parties who provide IT, hosting, analytics, and system administration services to us.
• Professional advisers: including lawyers, accountants, and insurers who provide consultancy, legal, insurance, and accounting services.
• Regulatory authorities: including HMRC, regulators, and other authorities who require reporting of processing activities in certain circumstances.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not sell your personal data to any third party.

7. International Transfers

Some of our service providers may be based outside the United Kingdom. Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• The transfer is to a country that has been deemed to provide an adequate level of protection for personal data.
• We use specific contracts approved for use in the UK which give personal data the same protection it has in the UK (such as International Data Transfer Agreements or Addendums).

8. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process it, whether we can achieve those purposes through other means, and applicable legal, regulatory, tax, accounting, or other requirements.

9. Your Legal Rights

Under UK data protection law, you have the following rights in relation to your personal data:

• Right of access: you can request a copy of the personal data we hold about you.
• Right to rectification: you can request that we correct any inaccurate or incomplete personal data.
• Right to erasure: you can request that we delete your personal data in certain circumstances.
• Right to restrict processing: you can request that we restrict the processing of your personal data in certain circumstances.
• Right to data portability: you can request the transfer of your personal data to you or a third party in a structured, commonly used, machine-readable format.
• Right to object: you can object to our processing of your personal data where we are relying on a legitimate interest.
• Right to withdraw consent: where we are relying on consent to process your personal data, you can withdraw that consent at any time.

To exercise any of these rights, please contact us at info@digitalreach.online. You will not have to pay a fee to exercise your rights. We may need to request specific information from you to verify your identity.

10. Right to Complain

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. The ICO can be contacted at ico.org.uk. We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

11. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting the personal data we collect.

12. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: